Wireless Intercom System - Contact Number Management

Initial Set-Up of Contact Numbers
During the initial system setup, our team will collect up to three contact phone numbers for your property. This initial setup is free of charge.

Updating Contact Numbers
Owners who wish to update their contact information stored in the intercom system can do so for a £15 +VAT administration fee. This is to be paid by bank transfer upon completion of the update form below.
Please note – This charge would apply for the transfer of numbers, when a property is sold, or a change of tenancy occurs.

Submitting Changes
To update your contact information, please complete the form below. Updates submitted through the online form will be processed within 7 working days of receipt of payment.

Alternative Submission Method
If you are unable to submit your request online, requests can be submitted in writing using the address below or by emailing us at info@generationspml.co.uk for assistance.

Additional Notes

  • This policy is subject to change at the discretion of Management Company.
  • Residents are responsible for ensuring the accuracy of the contact information provided.
  • We recommend keeping your contact information updated to ensure visitors can reach you efficiently.
  • Contact numbers will be submitted into the app for use with the intercom only and will not be passed to any third parties without prior consent.

Benefits of Keeping your Information Updated

  • Improved communication between residents and visitors.
  • Enhanced security by allowing you to screen visitors remotely.
  • Increased convenience for receiving deliveries and managing guest access

We encourage you to keep your contact information updated for a seamless experience with the new wireless intercom system and should you have any questions regarding this policy or the new intercom system, please don't hesitate to contact our offices.

 

    Your Contact Details




    Address Details




    Owner and occupierOwner living elsewhereOccupier of the property paying rentAgent authorised to manage the property

    For security reasons and to streamline the update process, changes to the contact numbers programmed into the intercom system can only be made by the property owner or an authorised agent listed on the account.

    If you are a tenant residing in a property and wish to update the contact information associated with the intercom, we kindly request that you reach out to the property owner or authorised agent listed on your lease agreement. They can then submit the necessary changes through the designated channels./



    I confirm I have read and understand the above policy

    I confirm that the details provided above are correct and that I would like these to be stored on the system for use with your intercom facility
    By checking this box, I acknowledge that I have read and understood the Wireless Intercom System - Contact Number Management Policy