⚠️ PLEASE NOTE — This form is not to be used when there is an emergency situation on your Development. For emergencies, call 01253 708894 immediately.

    What type of communal garden or grounds issue are you reporting?

    Grass or lawn not maintainedShrubs, hedges or beds not maintainedFencing or boundary issuePathway or paving issueLitter or fly-tippingDamage to plants or garden structuresOther


    How frequent is the problem?
    One-off — first time this has happenedRecurring — happens regularly

    What needs attention?
    Overgrown shrubs or hedgesOvergrown or neglected flower bedsBoth

    How frequent is the problem?
    One-off — first time this has happenedRecurring — happens regularly


    Is there a security risk — e.g. gap in boundary or gate that cannot be secured?
    YesNoNot sure

    ⚠️ Urgent — Security Concern

    If the boundary cannot be secured at all, please also call us on 01253 708894 so we can arrange an urgent response.

    I have noted the above and wish to continue logging this issue


    Is this a trip hazard?
    YesNoNot sure

    ⚠️ Trip Hazard

    Please take care in this area and warn other residents if you are able to do so. If the hazard is severe, call us on 01253 708894. We will prioritise this report accordingly.

    I have noted the above and wish to continue logging this issue

    Please use our dedicated form for litter and fly-tipping reports.

    Report litter or fly-tipping here →



    Address Details


    Your Contact Details



    What best describes your relationship to the property?
    Owner and occupierOwner living elsewhereOccupier of the property paying rentAgent authorised to manage the propertyOther - please advise further below

    Do you consent to your phone number being passed to one of our approved contractors if they need to contact you about this issue?
    YesNo

    Anything else we should know?

    Add Photos

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