⚠️ PLEASE NOTE — This form is not to be used when there is an emergency situation on your Development. For emergencies, call 01253 708894 immediately. Where is the pest problem? A communal area of the developmentInside my own property Pests Inside Your Own Property Pest control inside your own property is normally the leaseholder's own responsibility, so this would not usually be something we arrange. We'd suggest contacting a local pest control provider directly. If you believe the problem is coming from a communal area or a neighbouring property, please call us on 01253 708894 so we can look into it. There's no need to submit this form. What type of pest are you reporting? Rodents (rats or mice)Insects (ants, cockroaches, etc.)Wasps or beesBirds (nuisance, nesting or fouling)Other Is it rats or mice? RatsMiceNot sure What have you seen? -- Please select --The pest itselfDroppingsGnaw marks or damageNesting materialMultiple signs Where have you seen them or the signs? How long has this been present? Is this a recurring problem? One-off — first time I've noticed itRecurring — happens regularly Which insect is it? -- Please select --AntsCockroachesBedbugsFleasFlies (infestation)Other or not sure Where is the problem? How widespread is it? Isolated — one spotSpread across several areas How long has this been present? Is this a recurring problem? One-off — first time I've noticed itRecurring — happens regularly Is it wasps or bees? WaspsBeesNot sure A Note on Bees Bees are important pollinators and some are protected, so we treat any bee report carefully. We'll take specialist advice on the best course of action. Relocation isn't always possible — it depends on the type of bee and where they've settled — and treatment is only ever considered as a last resort. Please don't attempt to treat or remove a nest yourself. Is there a visible nest? YesNoNot sure Where is it? Is the nest near a doorway, window or walkway, or are they behaving aggressively? YesNoNot sure ⚠️ Please take care — Keep clear of the nest and warn other residents if you can. If the nest is blocking an entrance or they're behaving aggressively, please also call us on 01253 708894 so we can prioritise it. How long has this been present? What is the problem? -- Please select --Nuisance or noiseNesting in the building or roofFouling (droppings)Trapped birdMultiple issues Where is the problem? How long has this been present? Is this a recurring problem? One-off — first time I've noticed itRecurring — happens regularly Describe the issue Next Address Details Development Name Property Name or Number Your Contact Details Name Email Telephone Do you consent to your phone number being passed to one of our approved contractors if they need to contact you about this issue? YesNo What best describes your relationship to the property? Owner and occupierOwner living elsewhereOccupier of the property paying rentAgent authorised to manage the propertyOther - please advise further below Please give further detail Anything else we should know? Please add any further details that may help us — for example, the precise location, how long it has been happening, or anything else not covered above. Add Photos Please add up to 5 photos (max 5mb each). Photos significantly speed up our response. Back
