Which of the following best describes the issue? There is no sound from the buzzer or intercomI can hear the buzzer, but I can’t speak to the visitorI can speak to the visitor, but I can’t hear themThe door or gate release button isn’t workingOther Please describe the issue: Have you checked whether any neighbours are experiencing the same issue? YesNoNot sure Is there any visible damage to the intercom panel or handset? YesNo Please upload a photo of the damaged intercom panel or handset (max file size: 5MB): Please provide any further information you feel may help us in resolving this issue. If there is anything else you think we should be aware of, you can include it here: NextWhat best describes your relationship to the property? Owner and occupierOwner living elsewhereOccupier of the property paying rentAgent authorised to manage the propertyOther - please advise further below Address Details Development Name (known as) Property Name or Number Your Contact Details Name Email Would you be happy for us to use the above email address when sending out future information related to your property? YesNo Telephone Do you provide consent for the phone number you have provided to be passed onto one of the Generations approved Contractors (should they need to contact you in relation to this issue)? * YesNo Issue Location Please describe the location of the intercom or the affected property Back
