Meet the Team
The very heartbeat of Generations – our dedicated team! We're a group of passionate individuals committed to providing a high level service with a personal touch. Get to know the faces behind our business, who work tirelessly to ensure your experience with us is nothing short of exceptional
Debbie, Company Director
The founder of Generations, with over 15 years of experience, encourages a welcoming environment where staff smile and thrive. Her professional yet friendly approach extends to Residents and Directors, forming strong relationships throughout. Outside of work, she cherishes family (not forgetting her beloved dog Milly).
Emma, Office Manager
Emma, Debbie's daughter, has been with Generations since its inception. A lynchpin in the team, she ensures harmony, morale, and prioritises customer service. A hard worker who cherishes family and experiences over material possessions, Emma has helped Generations navigate challenges and expand its network.
Ed, Site Operations Manager
Ed, Debbie's husband, is our Site Operations Manager, a crucial role since Generations' beginnings. His expertise spans emergency response, health & safety testing, and electrical work. With an in-depth understanding of all our sites, he ensures thorough and efficient customer service. Outside of work, he finds relaxation and joy in fishing.
Dawn
Outside of the family, the longest serving member of our team, with a wealth of experience. Dawn's role involves anything from arranging AGMs, to client-focused tasks. Known for her exceptional phone manner and proactive problem-solving, she's a pillar of our team.
Phil
An essential team member at Generations, Phil focuses on process efficiencies and technological advancements. Through his tenure, he has expanded his knowledge of the property management sector, contributing to innovative projects and providing operational improvements.
Vanessa
Vanessa is the dynamic force behind our accounts team, managing one of the most demanding roles at Generations. Her meticulous attention to detail and unwavering commitment ensure the highest standards in all accounting practices, reflecting her thorough nature and hardworking spirit.
Sydnie-Jade
Her infectious personality and caring nature perfectly embody the Generations ethos. Sydnie’s core roles include customer service, post-completion works, and managing insurance claims, all while ensuring a seamless and positive experience for every client.
Lauren
Lauren's role covers a range of areas from assisting Debbie with a variety of administrative and secretarial duties, to securing approvals for payment from Directors for works undergone. Furthermore, she efficiently coordinates all Smart meter upgrades, exemplifying efficiency and care in her work.
Shaniece
Shaniece initially joined our team part-time, handling essential organisational duties, and has since expanded her role significantly. Now fully engaged with both the accounting and customer service departments, her adaptability and eagerness to advance make her an invaluable member of the team.
Personal Touch. Proven Results
At Generations Property Management, we understand the unique challenges and rewards of managing communal residential settings. We go beyond simply maintaining buildings and grounds; our focus is on creating thriving communities where residents feel a sense of belonging.
We recognise that communal living requires a delicate balance. Our experienced team is dedicated to encouraging harmony and respect amongst residents, ensuring everyone feels comfortable and heard. We understand that people come from all walks of life, with different needs and concerns. That's why we take a compassionate and understanding approach to resident relations.
Efficiency and timeliness are also paramount. We utilise modern technology and innovative solutions to streamline communication and address resident issues promptly. Whether it's a maintenance request or a neighbourly dispute, we are committed to finding effective solutions.
At Generations, we are dedicated to continuous improvement. We value your feedback and are always exploring ways to enhance your living experience within the community.
