Which of the following best describes the issue? My phone isn’t ringing when visitors callI need to update the stored phone numberI’m unable to release the door or gateOther Please confirm the telephone number that should be receiving calls. We’ll check our system to ensure your details are stored correctly. Please note, it may take up to 3 working days to confirm the preferences added against your property. We appreciate your patience during this time. If you're looking to update your stored phone number, you can do this quickly and easily online via the link below. Please be sure to read the full Wireless Intercom Policy as there may be charges incurred for updating your number preferences: Update My GSM Number Please confirm that you’ve tested this function in line with the intercom instructions provided by Generations Property Management. I confirm I have followed the instructions provided and the door/gate will still not releaseI do not have a copy of the instructions If you do not have a copy of these instructions, please provide your email address below and we’ll send you a copy. Please describe the issue: Please upload any images that you feel may help us in resolving this issue (max file size: 5MB): What best describes your relationship to the property? Owner and occupierOwner living elsewhereOccupier of the property paying rentAgent authorised to manage the propertyOther - please advise further below Address Details Development Name (known as) Property Name or Number Your Contact Details Name Email Would you be happy for us to use the above email address when sending out future information related to your property? YesNo Telephone Do you provide consent for the phone number you have provided to be passed onto one of the Generations approved Contractors (should they need to contact you in relation to this issue)? * YesNo Issue Location Please describe the location of the intercom or the affected property
