Stay Connected with Us via Email

To provide you with timely and efficient communication and streamline the service provided regarding your property, we are encouraging email as our primary means of contact, where possible. By completing the form below, we will ensure that we use your nominated email to ensure you receive all important updates and information related to your account.

For more information on your rights as a leaseholder in relation to receiving correspondence from parties such as landlords, management companies and agents, please click here

Please be assured that any information you provide is Strictly Private And Confidential and will not be passed on to a third party.

    For security reasons, changes to contact information related to your property can only be made by the property owner or an authorised agent listed on the account.

    If you are a tenant residing in a property and wish to have your contact details added (to allow you to receive general information related to the property and development), we kindly request that you reach out to the property owner or authorised agent listed on your lease agreement. They can then submit the necessary information through the designated channels.

    I understand and agree with The Managing Agent as follows. Please note that in order to opt in to this agreement you are confirming your agreement to each and every one of the following:

    • I will accept as served upon me by The Managing Agent, on behalf of my landlord/management company any and all demands, notices or other documents of any kind sent by email to my Nominated Email Address shown above.

    • I accept that all demands, notices and documents of any kind that are emailed to my Nominated Email Address shall be deemed served upon me 24 hours after they are emailed provided that The Managing Agent has not, by then, received a notification that, for some reason, the email and/or attachments have not been safely delivered to my nominated email address.

    • I accept that I am responsible for checking, and will regularly check, my “spam” and “junk” email folders to ensure that emails found therein come to my attention.

    • Provided demands, notices and other documents are emailed by The Managing Agent to my Nominated Email Address and provided also that The Managing Agent does not receive notification that, for some reason, the email and/or attachments have not been safely delivered to my Nominated Email Address within 24 hours of the sending of the email, I will not subsequently be able to complain that I did not, in fact, receive or notice(s), demand(s) or other document(s) so emailed to me or that, for some other reason, they did not come to my attention.

    • I am content that if, within 24 hours of the sending of an email, The Managing Agent receives a notification that, for some reason, the email and/or any attachments have not been safely delivered to my nominated email address, then The Managing Agent will serve a copy of the demand, notice or other document by delivering or posting the same to me at the property to which the demand, notice or other document relates and that such sending to that address by post will amount to good service whether or not the hard copy document comes to my attention.

    • I am aware that I can opt out of this facility at any time and revert to receiving by usual hard-copy demands, notices and other documents by usual postal service. I am further aware that if I wish to opt out I must email or send by post, and retain proof of delivery, to The Managing Agent at info@generationspml.co.uk or Generations Property Management Ltd, First Floor, 195-199 Ansdell Road, Blackpool, FY1 6PE confirming my request to immediately opt out of this facility and for the request to be valid my notice to you must provide a postal address in England or Wales to which future documents relating to the Property Address are to be served.

    • I understand that both The Managing Agent and my landlord and/or management company, for whom The Managing Agent acts as agent, will be relying on my agreement to these terms for so long as I have not opted out of this facility as set out above and reverted back to receiving hard copy demands, notices and other documents.

    I have read and understood all of the above and wish to opt into this service so that all future demands, notices and correspondence relating to my property shown above will be sent by email only unless and until I opt out of this agreement by notifying The Managing Agent in writing to that effect.